Processing Times

Orders are typically processed within 1–3 business days after payment is received.

During new releases, sales, or busy periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Australian Shipping

We ship Australia-wide using trusted shipping partners.

Estimated delivery times:

• Standard Shipping: 2–8 business days
• Express Shipping: 1–4 business days

Delivery times may vary depending on your location and carrier delays.

International Shipping

We currently offer international shipping to selected countries.

International shipping times and costs are calculated at checkout and may vary depending on destination.

Please note that SIC SURF is not responsible for any customs duties, taxes, or import charges that may apply in your country.

Tracking Your Order

Once your order has been dispatched, you will receive tracking information via email so you can follow your delivery.

Lost or Delayed Parcels

While we do our best to ensure your order arrives safely and on time, SIC SURF is not responsible for shipping delays caused by postal carriers, weather events, or incorrect shipping details provided at checkout.

If your parcel appears lost or significantly delayed, please contact us and we'll do our best to assist.

Incorrect Shipping Details

Please ensure your shipping address is entered correctly at checkout.

SIC SURF is not responsible for orders shipped to incorrectly entered addresses.

Contact Us

For any shipping questions, contact us at: sales@sicsurf.com.au