Terms & Conditions

Welcome to Sic Surf. These Terms and Conditions apply when you visit our website, browse our products, or place an order with us.

By using this website, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

1. About Us

This website is operated by Sic Surf.

For all enquiries, please contact us through our contact page.

2. Use of Our Website

You agree to use this website only for lawful purposes. You must not misuse the website, interfere with its operation, or attempt to access areas of the website that are not intended for public use.

We may suspend or restrict access to the website if we believe these Terms have been breached.

3. Products and Descriptions

We aim to ensure that all product descriptions, images, pricing, and availability information are accurate and up to date.

However, slight variations may occur, including colours, packaging, or product appearance due to photography, screen settings, or supplier updates.

We reserve the right to correct errors, update product information, or change pricing at any time without prior notice.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

We may accept or decline an order at our discretion. Reasons we may decline an order include product unavailability, payment issues, suspected fraud, incorrect pricing, or errors in product information.

Once your order is accepted, you will receive an order confirmation by email.

5. Pricing and Payment

All prices are listed in Australian dollars (AUD) unless stated otherwise.

Payment must be made at checkout using one of the payment methods available on our website.

We use third-party payment providers to process payments securely. We do not store your full payment card details.

6. Shipping and Delivery

We ship orders to the locations listed on our website.

Delivery timeframes are estimates only and may vary due to carrier delays, public holidays, weather events, or other circumstances outside our control.

You are responsible for ensuring that your delivery details are correct at the time of checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by you.

7. Discount Codes and Promotions

From time to time, we may offer discount codes, promotions, or special offers.

Promotions may be subject to additional terms, expiry dates, product exclusions, or minimum spend requirements.

We reserve the right to modify, suspend, or cancel promotions at any time.

8. Website Content

All content on this website, including text, images, graphics, logos, product photos, and design elements, is owned by or licensed to Sic Surf.

You must not copy, reproduce, distribute, or use our website content without our prior written permission.

9. Customer Accounts

You may be able to create an account on our website.

You are responsible for keeping your login details secure and for all activity that occurs under your account.

Please contact us immediately through our contact page if you believe your account has been accessed without permission.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website or placing an order, you agree that we may collect and use your information to process your order, communicate with you, and operate our business.

11. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of our website or products.

Nothing in these Terms limits any rights you may have under applicable consumer laws.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

We are not responsible for the content, accuracy, or practices of third-party websites.

13. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will be published on this page with the updated date. By continuing to use our website, you agree to the latest version of these Terms.